Create your account
It takes a few minutes to create a Fiskora account. You sign in with an email address and a password. Before you connect the National e-Invoicing System (KSeF), you must also set up two-factor authentication.
What you need
- An email address that you can open now and in the future.
- A password manager or another way to store a strong, unique password.
- An authenticator app on your phone (you need it before you connect KSeF).
- The NIP of your company.
Steps
- Go to the Fiskora app and choose to create an account.
- Enter your email address and choose a password. Use a long password that you do not use anywhere else.
- Look in your inbox for the verification email and follow the link in it.
- If you do not see the email, look in the spam folder. Then request the email again.
- Sign in with your email address and password.
- Add your company details, including the NIP. One subscription covers one company (one NIP).
- Open Settings and set up two-factor authentication with your authenticator app. Do this now or later, but do it before you connect KSeF.
If you forget your password, use the password reset option on the sign-in page. It sends a link to your email address.
What you can do before connecting KSeF
You can look around, create drafts and preview invoices. Drafts and previews are unlimited. To send an invoice to KSeF, you need the KSeF connection. Your first real invoice is free.
Good to know
- The free invoice is tied to the NIP of your company. A second account for the same NIP does not get another free invoice.
Troubleshooting
- No verification email. Look in the spam folder. Check the address for typing mistakes. Then request a new email.
- The link has expired. Request a new link from the sign-in page.
- You are locked out of two-factor authentication. Contact support at support@fiskora.com. We reply within 2 working days.
Next, read “Issue your first invoice” to see the full flow.
Do you still need help? Send an email to support@fiskora.com.