Issue a correction

You cannot edit an invoice that the National e-Invoicing System (KSeF) accepted. To fix a mistake, issue a correction invoice that refers to the original invoice. Fiskora supports corrections.

When you need one

A wrong price, quantity or description.
A wrong buyer detail.
A discount or return that you agreed after you issued the invoice.
A cancellation, in some cases.

The correct type of correction and its tax effect depend on the situation. If you are not sure, ask your accountant.

Steps

Sign in and find the original invoice in your list of issued invoices.
Choose to create a correction for it.
Change the fields that are wrong. Fiskora keeps a link to the original invoice.
Check the preview. It shows the corrected values next to the original values.
Send the correction to KSeF.
Wait for the confirmation. KSeF also returns a number and a UPO for the correction.
Email the corrected PDF to your client.

Foreign currency corrections

If the original invoice is in a foreign currency, the correction follows the same logic. Check the rate and date on the correction. Ask your accountant which rate and date apply to your case.

Tips

Tell your client why you send a correction. A short note in the email helps.
Do not delete the original invoice. The two documents belong together.
If the original invoice is still a draft and you did not send it to KSeF, edit the draft.

Troubleshooting

The correction option is missing. The invoice can be a draft. Edit the draft directly.
KSeF rejects the correction. Read the message. Fix the data and send the correction again.
You are not sure what to correct. Write to support@fiskora.com or ask your accountant.