Cancel your subscription

You can cancel your Fiskora subscription at any time. This article tells you how to cancel and what happens after you cancel.

Before you cancel

Check if you must still issue invoices. The rules of the National e-Invoicing System (KSeF) apply if you use Fiskora or not. From 1 January 2027, penalties apply.
Create a ZIP export of your data. See “Export your data and delete your account”.
Tell your accountant if the accountant uses the read-only login.

Steps

Sign in to Fiskora.
Open Settings, then billing.
Choose to manage or cancel your subscription.
Follow the steps to confirm.

The billing area can send you to the page of the payment provider to complete the cancellation. The names of screens can be different from this description.

What happens after you cancel

Your account becomes read-only. You can still view invoices, download files and export data.
You cannot issue new invoices.
Fiskora keeps your data until you delete your account.

Your invoices in KSeF

Invoices that you already sent stay in KSeF. If you cancel Fiskora, KSeF does not remove them.

Coming back

If you subscribe again later, your account and data are still there. Your first free invoice is a one-time offer. If you already issued it, it is used.

Refunds

Payments go through Stripe. Link, LLC is the seller. If you think we charged you by mistake, write to support@fiskora.com with the details. We will help you.

Deleting your account

If you cancel, Fiskora does not delete your data. To remove your data, delete your account. Fiskora erases your data within 30 days. Backups age out within 30 more days.

Troubleshooting

You cannot find the cancel option. Write to support@fiskora.com. We reply within 2 working days.
Fiskora still charges you. Check the date of your billing period and the receipt.