Export your data and delete your account

You own your invoice data. Fiskora lets you download a full export. Fiskora also lets you delete your account when you want.

Export

The ZIP export contains your invoices as PDF files, XML files and CSV data. Use it for these purposes:

Keep your own archive.
Give the files to your accountant.
Move to another tool.

Steps:

Sign in to Fiskora.
Open Settings and find the export option.
Start the ZIP export.
Download the file when it is ready.
Store the file safely.

Export your data before you delete anything. Make sure that the files open and contain the correct data.

Cancelling versus deleting

Cancelling your subscription is not the same as deleting your account. After you cancel, your account stays read-only. You can view, download and export, but you cannot issue new invoices. See “Cancel your subscription”.

If you delete your account, Fiskora removes your data.

Delete your account

Export your data first.
Open Settings and find the option to delete your account.
Follow the confirmation steps.

You cannot undo a deletion.

What happens after you delete

Fiskora deletes your data within 30 days.
Backups age out within 30 more days.

Accounts that were never used

Some accounts have no real invoice and stay inactive for 12 months. For these accounts, we send two warning emails. Then we delete the account.

Your legal record-keeping

Invoices are accounting documents. The time that you must keep them depends on Polish rules and your situation. Ask your accountant, and keep your export. Invoices also stay in the National e-Invoicing System (KSeF), the official system.

Troubleshooting

The export is empty. Maybe you did not issue or receive invoices yet.
You cannot find the option. Look in Settings.
Need help or a deletion confirmation? Write to support@fiskora.com. We reply within 2 working days.